Updated: 16 Jan 2025
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Description
Commissioning Process
Commissioning mode is indicated by WHITE LED light on the controller.
1. Powering On a New Controller
- Automatic Commissioning Mode: When you power on a new controller, it automatically enters commissioning mode.
2. Commissioning Mode for Existing Controllers
- Entering Commissioning Mode: For an existing controller, enter commissioning mode by holding the "AP" button on the controller until the device enters setup mode.
3. Scanning for Controllers
- Pierre Partner App: In the Controllers screen of the Pierre Partner application, the system automatically scans for controllers in commissioning mode.
- If the scanned controller is not present in the current building (meaning it has not been previously created), it will appear as "New Controller - $controllerChipID" with a blue Bluetooth icon. When you click on the new controller, a modal will appear with three options: New Controller, Copy Existing Controller and Restore Controller.
- If an already configured controller in commissioning mode is detected in the building, it will display with a blue Bluetooth icon. When you click on the controller, a modal will appear with three options: Edit Controller Settings, Edit Network Settings and Restore Controller.
New Controller Setup Options
A. New Controller
- Selection: When you select New Controller, a new modal appears with the following configuration fields:
- Name: Enter a name for the controller.
- Connection Type: Choose between Ethernet or Wi-Fi.
- If Wi-Fi is selected, the Wi-Fi picker will display all available networks. If a password-protected Wi-Fi is selected, a password field will appear.
- IP Settings:
- Choose between Automatic (DHCP) or Static IP.
- If Static IP is selected, the following fields will be available for configuration:
- IP Address
- Gateway
- Subnet
- DNS
- Save: After filling out all required details, click Save. This will create the controller and stop the commissioning process on the device.
B. Copy Existing Controller
- Selection: Selecting Copy Existing Controller opens a modal displaying all available controllers across all buildings.
- Select Controller: Choose an existing controller to copy its settings. When you select a controller, a new modal appears with the following configuration fields:
- Name: Enter a name for the controller.
- Roles: Select the role for the new controller.
- Connection Type: Choose between Ethernet or Wi-Fi.
- If Wi-Fi is selected, the Wi-Fi picker will display all available networks. If a password-protected Wi-Fi is selected, a password field will appear.
- IP Settings:
- Choose between Automatic (DHCP) or Static IP.
- If Static IP is selected, the following fields will be available for configuration:
- IP Address
- Gateway
- Subnet
- DNS
- Setup Copy: The new controller will inherit all settings from the selected controller, including:
- I/O Settings
- Automations: For example, if the copied controller has a door sensor linked to a light (automation: when the door opens, the light turns on), these settings will be replicated on the new controller.
C. Restore Controller
- Selection: Selecting Restore Controller opens a modal displaying all controllers across all buildings.
- Choose Controller: Select the controller to restore. When you select a controller, a new modal appears with the following configuration fields:
- Connection Type: Choose between Ethernet or Wi-Fi.
- If Wi-Fi is selected, the Wi-Fi picker will display all available networks. If a password-protected Wi-Fi is selected, a password field will appear.
- IP Settings:
- Choose between Automatic (DHCP) or Static IP.
- If Static IP is selected, the following fields will be available for configuration:
- IP Address
- Gateway
- Subnet
- DNS
- Connection Type: Choose between Ethernet or Wi-Fi.
- Controller Replacement: This option replaces the chipID of the selected controller with the new one. The controller will adopt the same setup as the original controller.
- Example: If a controller is damaged (e.g., by flood), a new controller can be restored to act as the previous one without reconfiguration.
Existing Controller in Commissioning Mode
A. Edit Controller Settings
- Functionality: This option allows you to edit the controller’s settings. It is the same as the modal opened while holding the controller component, with the additional option to delete the controller which is available only while controller is in commissioning mode.
B. Edit Network Settings
- Network Type: You can switch between Ethernet and Wi-Fi.
- Wi-Fi Network: You can change the Wi-Fi network and re-enter any required credentials.
- IP Settings: Modify the IP Address, Gateway, Subnet, and DNS as needed.
C. Restore Controller
- Restore Configuration: This option will resend the configuration to the commissioning controller. It is useful if configuration fails or if commissioning a new controller fails for some reason.
- No Controller Selection: Unlike Restore Controller for a new controller, here you do not need to select another controller. The system will resend the configuration to the currently commissioning controller.
Solutions
Troubleshooting
Controller Not Appearing in Scan
If the controller does not appear in the scanning process, ensure it is in commissioning mode (for existing controllers, hold the "AP" button to enter the mode).
After commissioning the controller appears to be offline
It is related to network issue. If the controller cannot connect to the Wi-Fi or Ethernet network, verify the network credentials and IP settings (DHCP or static).
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